We’re sorry, but solo stays are not available at this time. Each tent can accommodate 2 to 4 guests.

No, tent locations cannot be specified. They will be assigned by the facility. However, you can select the tent type.

Please check if you have domain restrictions enabled or if there was a mistake in your registered email address. If you do not receive an email, please contact us via phone or the inquiry form.

The rates for children are as follows:
■ Junior high school students and older : Same price as adults (Please book as an adult)
■ Elementary school students : 50% of the adult rate (Includes meals)
■ Infants & toddlers : Free (No bedding or meals provided)
* For room-only plans, meals are not included.

Cancellation fees are as follows:
[Standard Plan]
(The day before your stay is considered 1 day prior.)
■ Up to 5 days before：No charge (0%)
■ 4 to 3 days before：50% of the accommodation fee
■ 2 to 1 day before：80% of the accommodation fee
■ Same-day cancellation：100% of the accommodation fee
■ No-show without notice：100% of the accommodation fee
* For bookings of 3 or more rooms under a single reservation, cancellation fees will apply from 1 month before the stay.

[Special & Limited-Time Plans]
■ Up to 15 days before：No charge (0%)
■ 14 to 3 days before：50% of the accommodation fee
■ 2 to 1 day before ：80% of the accommodation fee
■ Same-day cancellation：100% of the accommodation fee
■ No-show without notice：100% of the accommodation fee
* For bookings of 3 or more rooms under a single reservation, cancellation fees will apply from 1 month before the stay.

[Cancellation Process for On-Site Payment Reservations]
If a cancellation fee applies, an invoice will be sent to the address provided in the reservation information.
Please complete payment by bank transfer within two weeks of receiving the invoice.
(Bank transfer fees are the responsibility of the customer.)

The service charge is included in the accommodation fee.

For on-site payments, both cash and credit cards are accepted.

Check-in: 3:00 PM – 5:00 PM
Check-out: 10:00 AM
* If you plan to arrive after 5:00 PM, please contact us in advance.

We’re sorry, but we do not provide luggage storage.

No, there are no TVs in the tents to encourage guests to fully enjoy the outdoor experience.

Yes, the BBQ dining area is covered, so you can enjoy your meal even in rainy or winter weather.
However, in case of extreme weather conditions, such as typhoons or severe storms, we may need to cancel reservations for safety reasons or arrange for meals to be served inside the main building. We will contact you in such cases.

Yes, full facility rental is available for TV filming, commercials, fashion shoots, brochures, promotional videos, and more. For inquiries, please contact us via phone or the inquiry form.

For international guests, we kindly ask that you do not bring pets due to facility regulations and safety considerations.